Ring Protect Plan
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user_dd852c
Do I need 2 subscriptions for 2 locations
We have added a new Ring camera at a new location. I have the basic subscription for the first location. Can I add the second location to that or do I need to have a separate subscription?Is there a way to merge the two into one subscription? if that is needed, would I get a refund for the subscription to my first location?
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23-09-2025 16:51:21
Responses (2)
- U
Will I need a separate email address to use for the second location?
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26-09-2025 15:03:35
- C
Hi @user_700405. You can update your address in the Ring app by following the steps listed here: https://ring.com/support/articles/8w0sq/updating-your-address-in-the-ring-app.
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06-10-2025 14:52:39
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Caitlyn_Ring
Hi @user_dd852c. No, the Ring Home Basic plan only applies to one device. The Standard and Premium plans cover all devices installed at one location. In this situation, you would need a separate plan since the new camera is at a different location than the first one. We have more information on Ring Home plans here: https://ring.com/support/articles/lw54x/comparing-ring-home-plans.
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24-09-2025 17:07:01
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