‎Can I get a video from 8 days ago if I haven’t yet bought premium or Amazon? If I get a plan now can I get an old video from before the plan start date

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user7189

Can I get a video from 8 days ago if I haven’t yet bought premium or Amazon? If I get a plan now can I get an old video from before the plan start date

troubleshooting

wireless-security-cameras

Hi I was given a Ring doorbell and video a year ago and don’t have Amazon plan or premium cover. If I purchase one of these now, could I get a video from 8 days ago?

7191 •

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22-03-2022 17:09:47

Responses (1)

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Tom_Ring

Hi @user7189. With a Ring Protect Plan subscription, you can watch previously recorded videos during the time that the plan was active. Activation of a plan will not retroactively apply to recordings that happened prior to an active subscription. You can learn more about the Ring Protect Plan [here](https://support.ring.com/hc/en-us/articles/360030333671-How-to-Subscribe-to-the-Ring-Protect-Plan).

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23-03-2022 16:02:45

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