Ring Protect Plan
Browse posts, comments, and join the conversation about Ring Protect Plans and more.
M
MarkA74
Accepted Solution
Already got an annual plan, but getting "trial period ending" notifications in app
troubleshooting
ring-protect-plans
We've had an annual plan for a long time, but since we moved house & re set up the doorbells & added a new indoor cam I keep getting "your trial period ends in xx days" on the app.
How can I get rid of the notifications, as I already have the annual plan?!
2383 •
12 •
4 •
18-05-2023 19:41:52
Responses (7)
- CI’m following this too. I have a ring account and just added one more camera. I have a total of two cameras and I’ve been with ring several years. Why do I get messages telling me that my ring protect plan only has 26 days left; especially when I just made my annual payment this month? Hope we can get answers.•
1
19-05-2023 04:31:09
•
- UI’m starting to feel really ripped off here. We have a protection plan/cloud service that is paid up for the year and I’m now being told I need to pay $100 or my subscription will end tomorrow and I’ll lose all my videos! Why did I pay $30 per camera for the cloud service?!?! Wasn’t that what that was for!!!•
1
21-05-2023 15:44:51
•
- U
still not resolved and it is VERY irritating and suspect programming. PLEASE FIX
•3
10-01-2025 21:17:39
•
- U
Still not resolved May 2025 I’ve just added two new cameras after years of being a subscriber, very very annoying
•1
14-05-2025 05:38:30
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi Neighbors. If you have recently added a new device, your current plan will default to a "trial plan". Once the trial ends, it will revert to your regular subscription plan. I see how this can be confusing, and I'll be sure to forward this feedback.
2
22-05-2023 14:30:48
•