user_702283
unexpected cancellation of protect plan
My protect plan has been cancelled unexpectedly, (not by me), and I have tried but cannot get through to customer support by phone. I need a refund or my service reinstated please
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07-10-2024 10:51:47
Responses (3)
- T
Hi @user_702283. The moderators in the Ring community cannot adjust or reinstall any payments you've made. You'll need to contact our support team directly. Please send us a private message on Facebook or X @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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11-10-2024 13:51:56
- U
Mine is the same thet took £ 4.99 out of my account but knocked my plan off then 😡
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16-10-2024 18:23:27
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Caitlyn_Ring
Hi @user_702283. You can manage your Ring Plan by logging in at Ring.com. Check that your payment method is up-to-date, as it's possible your plan lapsed if the payment method is invalid. You can also subscribe or cancel at any time on Ring.com.
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08-10-2024 15:11:04
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