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user_7732ad

Accepted Solution
Moved from UK to US, can't figure out how to transfer Ring account
ring-protect-plans
professional-monitoring

I've just moved from the UK to the US, and my Ring account is still showing as UK. I changed my location, but I can't seem to sign up for a US protection plan for our new security system. The plans are showing in £ and I'm not getting any option for professional monitoring.

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04-08-2025 00:47:09

Responses (1)

  • T
    Accepted Solution

    Hi @user_7732ad. For this concern, you'll need to contact our support team. They'll be able to change your currency. Keep in mind, Ring devices system are region specific and devices from the UK may not work in the US.

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    05-08-2025 13:21:22

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