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N

Natey

User Solution
Keep cloud videos when transferring subscription?
hardwired-video-doorbell

If I transfer my Home Basic plan from an old Ring wired doorbell to a newer model by canceling the subscription, will I lose all the stored videos?

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1 •

0 •

01-08-2025 03:56:08

Responses (1)

  • N

    Natey

    User Solution

    I found the answer here: https://ring.com/support/articles/0p7eu/Cancel-Ring-Protect-Subscription-Plan

    1

    •

    03-08-2025 01:19:53

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