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Ring doorbell has RSSI in high 40's, but keeps losing wifi connection even with Chime Pro 12 feet away,
I have had the Ring doorbell for nearly 3 years and up until recently it worked great. Over the past few months, I have gotten notifications once or twice a week that wifi connection was lost. In many cases it would re-establish the connection on its own after a few minutes. Only a couple of times did I have to restart my wifi, and/or re-connect my doorbell from the start.
So this past week I bought a Chime Pro to strengthen the wifi connection and its only 12 feet from the doorbell. It looked like it was working for a while. The RSSI from my wifi to the ChimePro was in the 39-44 range from the Chime Pro to the doorbell in the upper 40's.
I am really frustrated having invested nearly $50 in a Chime Pro and appearing to have very good RSSI figures to see this doorbell losing wifi connectivity issue coming up again (twice since the Chime Pro installation). None of my other wifi connections in the home are giving me any indication of a bad signal.
So what else do I do to make sure my Ring doorbell STAYS CONNECTED to WIFI?
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14-06-2026 00:42:50
Responses (1)
- U
My Chime Pro is connected to a 2.4 GHz network (and has been since the start). Also the Power Output Level showing for the Doorbell is level 1, with a note that the transformer is strong. So it does not appear to be a power problem.
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17-06-2026 16:54:29
CHi @user_e0057e. Thank you for confirming those details. Checking the power level was a good call too. There are a few more things we can try to narrow down the cause of this, as both the signal and power seem good.
First, I would suggest setting up a guest network and connecting the doorbell directly to that, then monitoring the connection. If that doesn't resolve this issue, and you have a mobile hotspot, try connecting the doorbell to the hotspot.
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18-06-2026 20:33:17
UThanks @Caitlyn_Ring for the guest network suggestion. So the doorbell would connect to the guest network directly and bypass the ChimePro? And keep the ChimePro connected to the existing 2.4 GHz wifi connection? I am a little concerned the RSSI for a direct doorbell-guest network connection may be in the high 50s but we can try it.
Is the idea of the guest network to avoid possible interference on the existing wifi from the many other devices also using the wifi on 2.4 GHz, or is there a different reason? It's odd because doorbell has gone offline at different times of the day, including overnight when there is minimal wifi activity. So I can't exactly claim that high network traffic is driving the offline condition.
Thanks again for your help
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19-06-2026 04:13:18
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Freefly
Hello,
I have also notice this Wi-Fi creep up on my new wired Doorbell Pro (3rd Gen). Connected to my Chime Pro or even directly to the home network both on the 5Ghz channel, I start out with as RSSI in the low 40's and through the day the RSSI creeps up to the 70's. I never experienced this with prior Ring devices. Attached are the photos before and after rebooting the Doorbell Pro (3rd Gen).
Regards,
Rick
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14-06-2026 12:53:58
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