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Doorbell chime goes off for motion detection
This began recently. The doorbell chime goes off when it is only motion detection. Is there any way to have the voice say motion detected, but not with the doorbell chime? I want the doorbell chime to work only when there is a person pushing my doorbell. Thank you for your help.
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28-01-2026 17:00:25
Responses (3)
- U
Having the same issue here. This is not a simple adjustment. It started this week and it's driving my family insane. We get a notification about movement sound as usual and then a second warning combined with the doorbell sound, as if someone had pressed the button.
Nothing has changed in our settings. It started happening tuesday morning.
This only happens when the doorbell ring detects movement, it does not happen thankfully with our several other ring products protecting our home.
This is a software bug, and many people are reporting the same issues on the ring reddit group.
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29-01-2026 19:49:17
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- U
I was on the phone with Ring for 40 minutes trying different things. Nothing worked. Finally, he said this is not a Ring issue, and encouraged me to call Alexa or Amazon for help. Ugh!
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30-01-2026 17:59:05
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JHi neighbors. We would like to gather additional information about your concern that we are unable to address here in the Community. Please contact our support team by sending a private message to @Ring on Facebook, X, or Instagram.
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06-02-2026 22:50:46
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Justin_Ring
Hi @user_9f240b. Are you referring to a Ring Chime? If so, this Help Center page will show you how to adjust its settings.
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29-01-2026 17:43:09
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