Ring App
Browse posts, comment, and join in the discussion about Ring app features, settings, and more.
This footage is unavailable
Starting mid afternoon on 6/23/2026 my cameras stop recording between motion activated recordings. So, no snapshots on the hour and when I play through the recordings on my app it will play a recording and stops with "this footage is unavailable" To go on to the next recording I have to advance to the next recording manually. This has never been an issue, my wifi has not changed, my connectivity is not weak or being interrupted and my app is up to date. My cameras are all battery with solar panels and all have full charged batteries. This is very annoying since I cannot scroll back and let it play through the recording for any of my cameras. Is this a glitch from a recent update? I have deleted and reinstalled the app twice and that did not help.
4 •
2 •
1 •
30-06-2026 19:10:48
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
user_1e1a03
I have been dealing with the same issue since yesterday, 6/29, around 3 PM. I am going to try a hard reset of the device.
0
30-06-2026 19:25:48
•