I haven't changed my router or its settings. But for the past two days, I haven't been able to connect my doorbell. I unplug the modem for a minute, and when I plug it back in, it still doesn't connect. Do you know of any solution?
Hi @user_b3fef1. I would also recommend factory resetting your Doorbell by pressing and holding the setup button on it for 20 seconds, then attempting to reconnect it to your Wi-Fi. Additionally, please try the steps outlined in this Help Center article. If you have followed these steps and are still experiencing the same issue, please reach out to our support team on Facebook, X, or Instagram by sending a private message to @Ring for further assistance.
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04-08-2026 22:40:57
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Justin_Ring
Hi @user_b3fef1. I would also recommend factory resetting your Doorbell by pressing and holding the setup button on it for 20 seconds, then attempting to reconnect it to your Wi-Fi. Additionally, please try the steps outlined in this Help Center article. If you have followed these steps and are still experiencing the same issue, please reach out to our support team on Facebook, X, or Instagram by sending a private message to @Ring for further assistance.
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04-08-2026 22:40:57
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