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L
Ring Neighbors
cs-support

Hi everyone!

 I have the Ring Neighbors app and I created a neighborhood and setup for a five (5) mile radius around my home; however, all of the post and photos are from neighborhoods in the Las Vegas, Nevada area, which is four (4) hours south of where I live. 

What did I do wrong? Where are the people who live in my town? 

Any idea on how I could fix this?

Thanking you in advance for your time and consideration. 

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1

28-07-2026 00:07:57

Responses (1)

  • C

    Hi @LadySiri. Do you have a Ring device associated with this address, or did you add the Neighboorhood separately? Do you have multiple locations set up, either in the Ring app or in the Neighbors app? You can swap between neighborhoods by tapping the location name in the top center of the app.

    1

    29-07-2026 17:15:42

      L

      Hi Caitlyn_Ring,

      Thank you so very much for your reply! 

      I have multiple Ring cameras, as well as a Ring Neighbor app and locations setup for my home, my uncle’s home and both of my cousins homes as they are mentally challenged individuals. 

      When I am on my home location I am seeing posts from people in Las Vegas; however, when I am on the other three (3) locations I am seeing exactly what I should be seeing. It is just with my location that I am seeing posts about Vegas. 

      0

      29-07-2026 19:52:14

      J

      Hi @LadySiri. I recommend trying to re-verify your location in the Ring app. To do so, follow these steps:

       

      - Open the Ring app

      - Tap the hamburger menu in the top left corner

      - Select "Settings"

      - Select "Address"

      - Tap "Edit Address"

      - Select "Home" and continue

      - Tap "Use My Location" or enter your address manually

      - Tap "Save Location"

       

      If you have tried these steps and are still experiencing the same issue, please reach out to our support team for further assistance. You can contact our support team on Facebook, X, or Instagram by sending a private message to @Ring.

      0

      30-07-2026 21:14:37

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