‎Ring app not ringing on Xiaomi 11T phone

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user58243

Ring app not ringing on Xiaomi 11T phone

troubleshooting

notifications

Hi everyone. I have recently changed my cell phone to the Xiaomi 11T. Ever since changing to this cell phone the ring app is not ringing when someone uses the ring doorbell. I am not getting any notifications on my new cell phone. Does anyone have a fix for this? Thanks in advance

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13-09-2023 10:11:44

Responses (1)

C

Caitlyn_Ring

Hi @user58243. Make sure both the Ring app and your phone's software are fully updated to the latest versions available. Then, try the troubleshooting steps for notifications on Android devices [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices). I'd also recommend checking for any [Android apps that can cause issues with the Ring app](https://support.ring.com/hc/en-us/articles/115005889983-Android-Apps-Causing-Issues-with-the-Ring-App). If you continue to have issues receiving notifications after checking the information above, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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14-09-2023 17:21:18

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