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Rapid Ring App - suddenly not receiving notifications
ios
Hi All, Today i am not receiving notifications from the "rapid ring" app, it was working yesterday. I have confirmed that all notifications preference are enabled, I have logged out and back into the app. I have even deleted it and reinstalled it. on iOS platform I am receiving motion and ring alerts from the normal "ring" app, however, prefer to the "Rapid Ring" app for speed. Is there an issue with the service or a bug in the app, as it is on the latest version from the app store (V1.10.0 (1.10.0.3)) Thanks,

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01-06-2020 13:40:59

Responses (2)

  • C
    > @GeoStorm wrote: > > Hi All, > > > > Today i am not receiving notifications from the "rapid ring" app, it was working yesterday. I have confirmed that all notifications preference are enabled, I have logged out and back into the app. I have even deleted it and reinstalled it. on iOS platform > > > > I am receiving motion and ring alerts from the normal "ring" app, however, prefer to the "Rapid Ring" app for speed. > > > > Is there an issue with the service or a bug in the app, as it is on the latest version from the app store (V1.10.0 (1.10.0.3)) > > > > Thanks, > > > > Mines the same. Guess there's an issue.

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    01-06-2020 15:16:11

      C
      Hi signed out of rapid ring. Deleted app and re booted phone. Signed back in and set notifications. Triggered camera no notification received iPhone X with iOS 13.5. However noticed there is an update to 13.5.1 so going to update and try again.

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      01-06-2020 18:54:11

      S
      Any news on this Rapid Ring notification problem, as it has been a whole day now!?

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      01-06-2020 22:41:33

      M
      Same thing is happening to me. Just began noticing that Rapid Ring was not notifying me of any notifications. That said, my wife who has an Android phone is seeing notifications fine.

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      01-06-2020 23:42:17

      M
      I can confirm that notification are now working - many thanks!

      1

      02-06-2020 18:36:17

  • U
    Hi @Chelsea_Ring I'm having the same issue but on Android phone, the motion notifications are off even though when I click on an icon, I am assured that it has been enabled. Ring notification is on and the icon appears as blue, but the motion notification is off and the running man is greyed out. I've uninstalled the app, re-booted my phone and re-installed the app again but this didn't fix the issue. Can you check with the developers if this can be prioritised, please? Cheers!

    0

    04-07-2022 21:32:59

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