English

Help

Community Home

Categories

Discussions

Sign Up

Ring App

Browse posts, comment, and join in the discussion about Ring app features, settings, and more.

L

Lilas_buddy

Lights 'loading' message
All of a sudden there is another box in the upper right corner of the app (next to 'event history') that says 'lights'. Within the box it just keeps showing a spinning circle with the word 'loading'. This was never there before. I have not added any new devices. I've cleared the cache and even uninstalled/reinstalled the app. What is this and how do I make it go away?

4970 •

0 •

7 •

29-05-2020 01:52:09

Responses (6)

  • P

    psalhoff

    I'm having the same problem with the lights in the right corner of the app and a circle trying to constantly load. It was never there til recently and it's draining my phone battery. HELP!

    0

    •

    29-05-2020 03:50:18

    •

    • S

      Settol

      Having the same issue.

      0

      •

      29-05-2020 09:09:50

      •

      • C

        CPASS1

        I have exactly the same problem

        0

        •

        29-05-2020 10:51:52

        •

        • J

          Julielee

          Having the same problem here as well. It started today and has never been there before. Only happening on my husband’s android phone app. My iPhone app is fine

          0

          •

          29-05-2020 15:00:09

          •

          • S

            Strompa

            Same problem. Is RING going to fix this?

            0

            •

            29-05-2020 16:47:21

            •

            Didn't find an answer ?

            Log in or create your Ring account to post a question and join in the on the conversation.

            Community Resources

            Community Guidelines

            About Ring Community

            Ring Help

            Most Helpful Members

            View All

            ©2024 Ring LLC or its affiliates

            PrivacyLicensesTerms of Service