Responses (9)

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Caitlyn_Ring

Accepted Solution

Hi there, this change was intended, and allows you to easily access the Event History Timeline. With that said, I understand it may not be convenient if you want to review activity from multiple devices. Please feel free to continue sharing feedback on this update, as well as feedback on what you valued most about the Event History page prior to the change.

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21-11-2025 18:10:19

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user_d2afb0

Why would ring take away a perfectly GREAT feature and make it LESS user friendly for its customers?? This makes no sense to me. I want to be able to watch a single event and hit replay or rewind but the timeline view is glitchy and does not let you see the full video 99% of the time. It always lags & the video isn’t accurate. 

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22-11-2025 17:15:56

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user_d2afb0

I also want to see all camera events in one place. I have 2 cameras in the front of my house & 2 in back. If someone is walking through my yard I want to be able to see both cameras to make sure they weren’t doing anything they shouldn’t ALL IN ONE PLACE! The timeline view per camera is very inconvenient & extremely laggy. My feedback along with all the other commenters on this post is BRING BACK THE OLD EVENT HISTORY. NO ONE LIKES THE TIMELINE VIEW. 

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22-11-2025 17:21:42

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user_b3a35b

I'll add my 2 cents worth opinion. It was better before the change. Change it back please!

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22-11-2025 20:23:52

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user_39d0b4

Ring did this on purpose??! WHY?? The Event History Timeline was already easy enough to access. I find it hard to believe that anyone had trouble doing this. And you're right, it is very inconvenient for those (pretty much anyone with more than one device) that want to review activity from multiple devices. Before today, I've been extremely happy with Ring, but THIS UPDATE JUST LOST RING ANOTHER CUSTOMER!!

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02-12-2025 18:22:00

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user_dae116

Clearly they didn't do enough research as to how their customer base views history content. If it isn't fixed soon I will be switching to another provider. 

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21-11-2025 15:20:22

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user_39d0b4

same here!!!!!!!!!!!!!!!!!!!!

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02-12-2025 18:23:39

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user_36d451
Timeline view is not a good solution for those of us with multiple devices and who like to manage each event in some way (Star, trash, etc). There used to be a way to opt out of timeline view!
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22-11-2025 16:01:36
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Dee
Completely agree. I have 9 cameras, history is now a nightmare. Timeline was already an option for those who liked it so all they did was remove our choice.  Most of my cameras are 1st generation and will need replacing in the near future. I am going to listen to friends who tell me to ditch ring and go with a better\cheaper system. This kind of nonsense just makes me tired. I certainly dont need to pay someone to cause me frustration.
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24-11-2025 18:25:14
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user_3ff3ca

The new way to view cameras in history event is insane. I’ve got 5 cameras and physically having to go from one to the next means I spend more time clicking on the screens then viewing my cameras. Why did this change? Note: This comment was created from a merged conversation Link : https://community.ring.com/conversations/key-by-amazon/history-recent-event-change/69206b7f42ac581477e2e047 Title : History recent event change

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24-11-2025 18:44:07

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user_dae116

I agree! I called Ring about this and they said to post a review under the Ring App in the App store so that they developers would see the feedback. They also said to post about it in this Community like you did. I, too, want to see the history of ALL cameras in date/time order as they happened, without having to individually click in and out of every single video for my 6 cameras.

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21-11-2025 15:01:51

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user_36d451

Agreed! There used to be a way to opt out of “timeline view”…

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22-11-2025 15:59:29