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U
Can't edit Birds Eye Zone
hardwired-security-cameras
troubleshooting
motion-settings

Hi,I have just installed a Ring Cam Pro to the front of my house, and the only problem that I have is editing the Birds Eye Zone.For some reason, when it comes to drawing the actual bounding box, the points at the top go off the screen as does the maximum Zone boundary.This would be fine if you were able to zoom out or scroll, but for some reason the map is locked.I've tried deleting the Zone and adding a new one but the newly created one defaults to the size of the maximum which is off screen again.

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22-08-2025 13:04:27

Responses (1)

  • U

    Having the same exact issue. It would be nice to get a response on here.

    0

    23-08-2025 16:43:20

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