Ring Floodlight has recently started to strobe/flicker. There have been no changes to the wiring, location or anything over the couple years that we have had it installed. There have not been any issues relative to temperature that would cause any issues either as this is the first time in the couple years of installation that we are having problems. Lights are no longer usable as the strobe is an annoyance to not only our neighbors but us as well. Are there any replacements parts that can be provided? Please help

Hi @braneo. You may want to try a quick reset and fresh setup on the Floodlight Cam to see if this resolves the flickering you're experiencing. You can reset the Cam by holding down the setup button for at least 20 seconds. Once that's done, you'll just want to set it back up in the Ring App with the steps under Set Up a Device and then test it out. If the flickering persists, as @trail-explorer recommended, you'll want to reach out to our support team so they can troubleshoot this deeper. Please follow up with our support team at one of the numbers available here. You can also get in touch on Facebook @Ring by sending a private message.

I can tell you this is going to take a call to Ring. See if they can figure it out and if not, just ask for a replacement to be sent out.

‎Cannot download multiple files

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gerryhocbg

Accepted Solution

Cannot download multiple files

troubleshooting

Started from around 23:XXXX July XXXX, I cannot download multiple files via Web-based app. I also tried in this morning and removed cookies in the browser, the result is same.

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25-07-2024 10:37:29

Responses (1)

C

Caitlyn_Ring

Accepted Solution

Hi @gerryhocbg. An issue affecting bulk downloads on Ring.com was resolved with a backend fix. You should now be able to download multiple events at a time from Ring.com.

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31-07-2024 16:14:05

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