I've got a weird issue where I can see videos through the app perfectly, however the downloaded version is often corrupt. Anyone else getting this?? - A 1 min video file (viewable without issue through the website and app) is downloaded as 40s - Video is completely black (other than the ring logo). - The logo is in the bottom left corner (usually the logo is top right?!) - The file size is tiny (34KB), usually they are around 18MB. I only have a small sample size, but seems to only happen with captures taken at night time, though some are fine, so it's not consistent. Tried contacting support - but the suggested fix didn't work (didn't expect it to). They said to uninstall and reinstall the app. As mentioned, viewing through the website is fine, and through the app is fine - however if I want to keep a video it's a problem (if there's an actual security issue and I need to send the video to the fuzz there may be complications). I'd suggest it's whatever process ring are using to manipulate the video to add their logo. Perhaps a minor issue with the original recording file causes their process to fail. I'm using 2 of the new ring stickups (issue happens on both) - hard wired eithernet on one, powerline ethernet on the other, FTTC broadband, 35Mb down, 20Mb up. However as mentioned the videos are fine via the app (so it's obviously not the cameras, or connection), it's just the downloads that fail.