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M
Integration of third-party smoke detector from ABUS via Z-Wave
troubleshooting

HelloI recently became a user of the Ring alarm system. One major reason that previously held me back from purchasing Ring is that the Ring smoke detectors are only available in the US.Now, ABUS has released a Z-Wave smoke detector, and since Ring claims to support third-party sensors, I chose this combination.While I am able to integrate the ABUS Z-Wave smoke detector into the Ring app, it doesn’t seem to do anything. There is no option to select it as a smoke detector and when I activate the test alarm, it doesn’t even show up in the app.Therefore, I have two questions: In the event of a real smoke or fire alarm from my third-party smoke detector, would I be notified through the app? And if not, what is the purpose of integrating a third-party sensor into the app if it doesn’t interact with the app?I would appreciate any feedback, as there is unfortunately very little documentation available online on the topic of Z-Wave sensors and Ring.Kind regards

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13-11-2024 16:43:50

Responses (1)

  • T

    Hi @mpauli. If you are using anything but officially support Ring devices, there is no guarantee that it will work or function as it was intended. If you want to use those specific smoke detectors, I would suggest using the Ring Alarm Smoke and CO listeners.

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    14-11-2024 19:11:59

      M

      Dear TomThank you for your reply.Please read my message again. I do want to use an officially supported Ring device but since Ring does not supply any smoke detectors in Europe, I'm forced to use a third party product...additionally, it is very hard to find information on which devices work with the Ring base station and are available in Europe. Since Ring supports Z-Wave, I thought it would work with any products that also uses Z-Wave.You make it very hard for European customers to use your system, I know now that I should have chosen the ABUS Alarm system (German product) which supports their own smoke alarms...

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      18-11-2024 07:45:27

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