‎Does listener lose memory of alarm sound if you leave battery out too long?

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Nick2022

Does listener lose memory of alarm sound if you leave battery out too long?

device-settings

alarm

troubleshooting

smoke-co-listener

Hi All - I followed what I had read here and took the battery out of the listener while testing our smoke/co detectors (Nest). I left it out for about 15 minutes then put the battery back in, and closed it up. I had a tamper alert in the app so, following instructions found here, again... I opened and shut the listener. Done. All good. Says it's listening. My question is, by taking the battery out and leaving it out for 15 minutes, did that erase the listener's alarm sound training? Do I have to do it again? (hope not) Thanks!

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19-04-2023 16:14:11

Responses (1)

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Caitlyn_Ring

Hi @Nick2022. No, removing the batteries from your Smoke & CO Listener temporarily should not impact any of the settings, including the alarm testing. Once you put the batteries back in, the Listener should reconnect and continue functioning as expected. Removing the Smoke & CO Listener from the Ring app or resetting it will, and you'll need to set it back up and repeat the testing process in that case. I hope this helps answer your questions! :)

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19-04-2023 23:04:08

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Nick2022

I had the question above. I should have mentioned that, Now, I am concerned about how long you can leave the batteries out. I did for probably 20 minutes while I dealt with my smoke alarm issues. Then, I popped the battery back in. It's online now. So it can still maintain its settings despite the batteries being out for so long? Thanks!! (sorry for the confusion)

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21-04-2023 21:58:46

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Caitlyn_Ring

@Nick2022 Removing the batteries from your Smoke & CO Listener does not erase settings, and you do not have to re-do the alarm testing because the batteries were removed. Hope that clears things up for you.

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24-04-2023 16:53:31

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