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J
Justin_Ring
Hi @patjdixon. With Professional Monitoring, the Ring Alarm System, when equipped with the appropriate sensors, is monitored for both burglary and fire. Our central monitoring station will follow a process that ultimately contacts the authorities or fire department, if need be, for alarming events at your location. We have this Help Center page [here](https://support.ring.com/hc/en-us/articles/360048711732-How-to-Get-a-Professional-Monitoring-Certificate-for-Your-Insurance-Company) that will guide you on how to obtain your Professional Monitoring Certificate for your insurance company once your Professional Monitoring is active. We also have a Help Center [page](https://support.ring.com/hc/en-us/articles/115005322066-Understanding-Monitoring) with more information on Professional Monitoring. I hope this helps.
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30-12-2022 17:16:51
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