Responses (2)

B
Boone
@Solaris , To just add you what [@Chelsea\_Ring](https://community.ring.com/t5/user/viewprofilepage/user-id/13823) has already provided you, when you said, "_The cameras and the security system seem to be two separate systems I think? Cameras for monitoring, Security Alarm for break-ins and emergency services."_ YES YES YES! That is the best way to think about it, for the most part. And that these two separate systems just happen to share one single Ring App. The heart of the **Alarm system** is the Alarm Base Station. It is the main brain and hub of all the Motion-sensors, and Contact-sensors (doors & windows), and Keypad, and other alarm devices. All the sensors and alarm devices 'talk' back using a Z-Wave frequency to the Base Station. The alarm sensors and devices and never OFF. They are always Z-Wave 'chatting' to the Base Station whenever they have a change in their status. You can even eavesdrop on this chatting by looking just below the 3 major Mode Icons (Disarmed, Home, Away) on the main Dashboard. You'll typically see "All sensors cleared" until a sensor 'chats' a status change to the Base Station. The Base Station then can communicate to your Ring App through the Internet (using either Wi-Fi to your router or direct Ethernet cable to your router). Once you set up each alarm sensor to your desired settings, that include "Notification Alerts" (text-type Alert messages that 'push' to your App) and the "Chirp Alerts" (the sound Alerts that you hear on your App, Base Station, and Keypad), then you control the Alarm system via your 3 Alarm Mode button icons on your App. You can customize how each sensor is utilized in each of the modes: DISARM MODE: Base Station will not trigger an alarm (except in unique cases, like through the Keypad buttons, Panic button, Fire/CO device, etc.). HOME MODE: This mode can trigger an **alarm**. Used mostly to secure the perimeter of your home via Contact Door & Window sensors. Allowing you to be roaming around safe inside. AWAY MODE: This mode can trigger an **alarm** , for when nobody is home and the perimeter and interior motion-sensors can trigger the alarm. You **Video system** does surveillance and communicates to your App by using Wi-Fi. Because the Alarm system 'listens' through Z-Wave for triggering information and the Video system only 'talks' using Wi-Fi (can't 'speak' Z-Wave), so it can never trigger an alarm response! The Video system is primarily controlled via individual Camera App settings and then Alarm Modes can then modify the camera's behavior in each mode. So for the most part, consider the Video system and Alarm system as pretty much independent, but complementary systems with each other. :) When your Internet Wi-Fi goes down, so does your Video system. But the Z-Wave chat continues and with battery-powered sensors and battery back-ups in the Base Station and Keypad, you still have an Alarm system. Communication between your App and the Base Station uses Wi-Fi, so you cannot 'talk' to the Alarm system that way. Use the keypads. If in HOME or AWAY and a sensor triggers the alarm, the Base Station can go off and use the cellular back-up to call for the Cavalry! :)
1
•
25-08-2020 07:44:14
•
Reply
U
user_21816f
I'm looking for a way to SEPARATE the two.  The cameras have nothing whatsoever to do with the Ring Alarm system.  Ring alarm only uses its sensors; cameras are completely separate.  The only thing they share is that they are ARMED TOGETHER.  Once you arm your Ring alarm to Away and start to leave, your indoor cameras begin ringing and alerting and recording, then your outdoor ones are going off.  There is no synergy here; it's a hack and very annoying.
As to the cameras, when your landscapers come and you want to snooze notifications from your cameras, you have to snooze each and every device that receives notifications separately.  You have to snooze individual cameras, and then separately go an snooze any Ring Chimes you have.  There is no way to arm Ring Alarm but disarm Ring cameras.  If you want daytime camera notifications, you have to enable notifications in the Disarmed state unless you keep your Ring Alarm armed.
 
Ring camera snapshots rarely work no matter what settings you use or how strong your network signal is.  But I digress...  Ring system has very weak integration and for the years I've used it there have been NO improvements.
0
•
20-11-2024 17:32:10
•
Reply