‎Can't add a Dome Siren device

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petionet

Can't add a Dome Siren device

works-with-ring

alarm-siren

troubleshooting

I just follow the instructions : * Tap "Set Up a Device." * Tap "Security Devices." * Tap "Sirens." * **Note:** Do not select "Alarms." * Tap "Dome Siren" * Tap "Ready." There is no "Dome Siren" option in the Sirens list, so I tried to scan the serial number without success. The last option "I don't have a QR code" doesn't detect my device too. My Ring Alarm location is in Bulgaria, Europe. Is that the reason it doesn't recognize the Dome Siren ?

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05-07-2022 07:46:30

Responses (1)

C

Caitlyn_Ring

Hi @petionet. Yes, you are correct that you don't see the Dome Siren option as it is not available in your region. Different regions use different frequencies for Z-Wave, so devices from different regions will not be compatible as they won't use the same Z-Wave frequency. Currently, the Dome Siren is only compatible with the Ring Alarm system in the United States.

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05-07-2022 18:33:19

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