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R
Sump Pump Sensor Alarm

Hi, maybe I am doing something wrong.  I have the new Sump Pump Monitor that works off Ring Sidewalk.  But there is no option to alert me on my phone if water is detected, there is only a local alarm on the device.  Am I missing something?

Thanks vm

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07-04-2026 21:34:16

Responses (1)

  • C

    Hi @ryanjohnb. In the Ring app, do you see a Monitor Settings tile under the Sump Pump Monitor? If you don't, could you please share a screenshot of what options you do see?

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    08-04-2026 21:42:08

      R

      Hi @Caitlyn_Ring.  I do not. Screenshot attached.

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      11-04-2026 21:25:47

      C

      @ryanjohnb Thanks for sharing. I do see that the Alerts toggle is on, which should be the toggle that controls notifications on your phone. Do you have any other Ring devices that you receive push notifications from? If you go back to the Ring app dashboard, navigate to Settings > Alert Settings, do you see any options here?

      0

      13-04-2026 16:34:26

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