‎Should I replace my doorbell chime transformer?

English (UK)

Help

Community Home

Ring Accessories

Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.

P

Piccoli

Should I replace my doorbell chime transformer?

hardwired-video-doorbell

troubleshooting

I bought and installed a Ring Doorbell Wired (the black one). I bypassed the existing chime, that uses an UK RDL M412 transformer (8-24V). When configuring the camera, it fails by saying something like "Your transformer does not have enough power, please replace with a 16-24", however the specs said it should work with 8-24. Am I doing something wrong? Do I have to buy a new transformer? Which one? Can I replace it myself or do I need professional services? Thanks!

4984 •

0 •

22-12-2021 11:44:23

Responses (2)

T

Tom_Ring

Hi @Piccoli. It is possible that your transformer is underpowered. In addition to needing 16-24 VDC, it also needs 30 VA (Volt Amps). This Transformer [here](https://en-uk.ring.com/collections/accessories/products/din-rail-transformer-gen-2) is known to work with the Doorbell Wired. It is not a difficult installation, but if you don't feel comfortable with electrical work, it may be best to consult a qualified electrician in your area.

0

•

27-12-2021 16:17:08

•

C

Caitlyn_Ring

0

•

07-12-2022 17:25:56

•

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Community Resources

Community Guidelines

About Ring Community

Ring Help

Most Helpful Members

View All

Privacy Licenses Terms of Service