‎Ring chime pro 2 gen issues

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B

Bluecaka69

Ring chime pro 2 gen issues

chime-pro

ios

So I just purchased ring pro chime 2 gen.. it will not connect through the app for anything it’s like a constant loop of is the green light flashing which it is.. this goes about 4-5 cycles then app freezes.. Any suggestions customer service didn’t help much waiting for 3 days fir advanced supposed call back which never happened so I was told to return to store.. kind of lame.. chime

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12-05-2021 00:44:42

Responses (1)

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jimyouse

I've had this happen twice recently. I've paired most of my Ring devices using my iPhone but two devices I added recently would not pair and I just kept going in a loop. Both times I switched to an iPad and it worked the first time. I'm not sure why this happens occasionally but using another device to pair may work.

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13-05-2021 11:18:15

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B

Bluecaka69

I have tried iPads iPhone iPod and android phones same loop on everything

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13-05-2021 16:42:16

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