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U
DAILY connectivity problems with my Ring security devices
wifi
troubleshooting
cs-support
Is anyone else experiencing their RING Security devices going offline every single day? EVERY SINGLE DAY, my two Ring cameras, Ring Doorbell, and two Ring Chimes go offline. The only way we have been able to restore them is by rebooting our Verizon internet equipment. This has become an unacceptable and extremely frustrating daily routine.
What makes this situation even more concerning is that I have had this Ring alarm/security system for approximately one year, and I did not experience this problem until about two weeks ago. Additionally, I have had my current Verizon Wi-Fi service since the beginning of 2026, and it has been working without this issue. Therefore, it is extremely frustrating to now be told that I need to contact Verizon and change my Wi-Fi configuration when both my Ring system and Verizon service were working properly for months.
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02-09-2026 13:24:12
Responses (1)
- U
Ok, I will hunt down the Verizon Fios Technical Support telephone number and see if they can assist me with this aggravating daily issue! I will ask Verizon technical support to check my router's Wi-Fi configuration, specifically the 2.4 GHz and 5 GHz bands, and have them determine whether a network or router issue is causing these devices to repeatedly lose their connection. Thanks!
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08-09-2026 18:53:19
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Tom_Ring
Hi @user_30602c. If your devices have been working for a while, and then suddenly stop working, that points to something may have changed with your network settings. This can happen when ISPs, like Verizon, perform automatic updates. I know you said it's been suggested, but contacting Verizon to see what changes were made in the update can help you get your network working again.
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03-09-2026 15:39:55
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