Ring Accessories

Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.

U
Confirming that leading space character in SSID prevented ring devices from connecting

Just had a hellish evening where I had to re-create the pre-existing Wi-Fi -- same SSID, same password, and exactly the same hardware. But none of the ring devices would connect to the Wi-Fi. I happened to notice at one point that on the iMac, the SSID had quotations around it with a space before the network name. Didn't occur to me why until I left the site, got home, and checked the networking app, and sure enough, I had put a space into the front of the SSID. I understand that this is why none of the devices re-connected automatically (with the previous saved net work) – because it's essentially it was a different network name. But does it also explain why none of the ring devices could connect to the new network? I'm seeing different answers on the Internet.

5

2

0

04-09-2025 05:47:13

Responses (1)

  • T

    Hi @user_d32ca3. In order for your Ring devices to connect, the network should be exactly the same. This means no additional characters, including spaces. Your devices may require a reset. You can do this by pressing and holding the setup button for 20 seconds, then release it. Let me know if this helps.

    0

    05-09-2025 14:32:21

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members