Responses (106)

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Caitlyn_Ring

HI @jcnevada. In the Ring App, try changing the tone to something different and then back to your preferred tone. If it still isn't working, reset the Chime by holding down the reset button on the side for at least 20 seconds. Reconnect the Chime in the Ring App and try adjusting the Chime tone after it's done setting up. Let me know if these suggestions work for you. :)

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26-11-2021 20:01:30

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C

CourtyB

No, none of these solutions fix the issue.

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28-11-2021 17:23:55

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Vin484

All of the ringtones work with the exception of the Xmas / holiday tones. Works on app for iPhone but not on the actual Chime plug-in doorbell.. Halloween and turkey worked fine.

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29-11-2021 22:56:35

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Upstatemom

No success. I think software has a bug. It worked last year. We need our Christmas chimes!

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01-12-2021 02:50:31

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Ajr8

Please read these comments. It’s a bug.

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01-12-2021 02:59:34

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rye

Christmas tones only are still not working and solutions proposed do not work.

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01-12-2021 14:23:11

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Andy1303
I have the same Problem with the Christmas Ringtones. Everything was still fine with the Halloween ringtones.
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27-11-2021 13:24:51
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user3644
I am having the exact same issue. I’m running iOS 15.1. I spoke with IT yesterday. All of the ringtones work with the exception of the Cmas / holiday tones. It’s gotta be a software issue. I’ve been checking to see if Ring has pushed an update, but nothing yet.
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27-11-2021 15:41:46
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D
dannyw87
Having the same issue too. Now I have an upset relative as they thought we were ignoring them :sweat_smile: Only for the Christmas ones this happens on, even trying to test the sound within the app doesn't do anything.
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27-11-2021 16:31:44
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user3658
Same problem. Christmas option appear in app but will not play on chime.
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27-11-2021 17:20:57
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