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Chime will not set up
I changed router and hence new WIFI name. The doorbell was fine but the chime wouldn't connect. Tried a 'million' times, no joy. I removed chime device so I could re-set up. Will not setup, gets to final stages and says Hmm something went wrong. I followed all of the troubleshooting instructions and tried the obvious including re-installing the doorbell and changing the network to 2400ghz only. has anyone had similar? is it a dead parrot or merely sleeping?
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30-07-2025 10:17:54
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Justin_Ring
Hi @user_10c999. If you have tried all of the troubleshooting steps for your concern and are still having the same issue, the next best step is to give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true
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31-07-2025 18:27:30
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