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U
Chime pro won't connect to wifi
hardwired-video-doorbell
floodlight-cam
chime-pro

Recently changed routers all my home equipment  hooks up fine but none of my ring products I have a router that supports  both 2.4 and 5 ghz plus I have a range extender but chime says I have a weak signal rebooted chime,door came ,spotlight cam and tried setting all up and different  times still no success  

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22-04-2026 00:51:21

Responses (1)

  • C

    Hi @user_c7ffe8. Are all of your other Ring devices disconnected from wifi? What happens when you try to reconnect them to your network? Are you getting a particular error message? I would recommend splitting the 2.4 GHz and 5 GHz bands, as not every Ring device is compatible with 5 GHz.

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    23-04-2026 16:57:46

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