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U
Chime device not working
device-settings
troubleshooting
chime

I have a chime device for my ring and it has stopped working. I have tried everything but I think there may be something wrong with the power supply because when I plug it into an outlet, the blue light flashes for one second and goes off By the way, I tried all this: A single, one-second flash of blue light on a Ring Chime, followed by nothing, typically indicates a power cycle or a brief connection issue. To resolve this, try unplugging the Chime, waiting a few seconds, and then plugging it back in. Detailed Steps to Troubleshoot: 1. Power Cycle:Unplug the Ring Chime from the power outlet and wait for about 10 seconds. Then, plug it back in. 2. Reset the Chime:If the single flash persists, try holding the reset button on the Chime for 5-60 seconds. 3. Check Wi-Fi:Ensure your Wi-Fi network is working correctly and that the Chime is within range. You may need to reconnect the Chime to your Wi-Fi network through the Ring app. 4. Check the Ring App:Verify the Chime is still connected to your Ring account and appears as a device in the app. If not, you may need to remove and re-add it. 5. Consider Interference:If you have other electronic devices nearby, they might be causing interference. Try moving the Chime to a different outlet to see if that helps.

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12-07-2025 20:49:12

Responses (1)

  • J

    Hi @user_0653af. You have tried all the basic troubleshooting steps I would have recommended for your concern. The next best step is to give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true

    0

    14-07-2025 16:58:53

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