A Way to Silence Smoke Alarm Listeners?
I recently purchased 3 smoke/Co2 alarm listeners. I already have hard-wired smoke detectors installed. I simply wanted a way to be alerted if/when alarms are sounding when I'm away from home, mainly because I have pets at home. My building has a lot of false alarms, so it's nice to know if I'm coming home to traumatized pets.
Recently, our alarm sounded for the first time, and to my horror, the Ring base station also started admitting a blaring loud alarm when the "listeners" were triggered. I'm very confused as to this functionality. The listeners are alerting to the presence of an alarm already, which is their whole purpose. So why would the Ring base station need to start emitting a SECOND alarm? This is actually making the problem significantly worse. I was able to silence the base station in the app, but it would then UN-silence itself repeatedly over the 20 minutes that my building's fire alarms were going off. So I was repeatedly silencing the base station as each of my 3 listeners was triggered over and over again.
Is there a setting I'm missing to turn off the base station alarm when the listeners are triggered? I simply wanted an app alert that my alarms were going off. I didn't realize I'd be creating a whole second, very loud, very different sounding and impossible-to-silence alarm. Has anyone found a way to silence the base station alarm? I'm afraid I won't be able to use the listeners if it's going to create this big secondary problem everyone time my fire alarm sounds (which is already very loud, and definitely does not need any secondary help from my Ring base station...). I'm wondering if this is just a design oversight. Hoping if there isn't currently a setting to fix this, that there will be soon. I believe the product is very new for Ring.
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23-07-2026 18:48:21
Responses (2)
- U
Yes, @Caitlyn_Ring I purchased the newest model. I don't use Amazon Sidewalk. I'm using the Ring app. The Ring base station emits a very loud alarm anytime the sensors are triggered by my already-loud fire alarms.
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09-09-2026 05:22:28
- U
Something even worse happened today. Our fire alarms went off as part of a regular building test. The alarms triggered my Ring listeners, and so the extremely loud second alarm started sounding from the Ring base station. I waited to silence the Ring alarm, to see what would've happened if I hadn't been home or available on my phone. After the building fire alarm stopped going off, the Ring alarm continued to sound for several minutes. It never shut off on its own. So if I hadn't been available via phone to silence the alarm, it would continue blaring the Ring alarm while I wasn't home, presumably for hours until the Ring base station is disarmed. This is horrific, and as the product is now, it is completely unusable. Please, please, please create a way to disable/toggle off the Ring base station alarm in the app. For now, I'll have to uninstall the listeners. I can't imagine not being immediately available on my phone to silence the alarms and coming home hours (or days? sometimes I'm backpacking without cell service) later to find the Ring base station still blaring its alarm.
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10-09-2026 14:57:26
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Caitlyn_Ring
Hi @user_015257. Is this the Ring Smoke & CO Listener you purchased? This would be the newest model, which connects via Amazon Sidewalk. I want to make sure I know which specific version we're working with before I advise on what settings are available, as there are previous versions of this sensor.
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24-07-2026 20:08:22
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