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U
Two issues: front door 2nd gen camera doesn't work at all. Back yard flood lights out and need clarification.
battery-video-doorbell
floodlight-cam
troubleshooting
Hi,We've had both for 6 years.Front door just stopped working. We use rechargeable batteries. About a month ago, it just stopped working. Recharged original batteries. Nothing. Bought new batteries. Nothing. Can these devices just crap out?Backyard flood lights did the flashing thing and then just bugged out. I need clarification: I need to buy a whole new thing b/c the lights are not exchangeable?Thanks for any help.
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13-10-2025 12:30:49
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Tom_Ring
Hi @user_4ed5aa. If the Floodlight Cams light are not functioning, you'll need to contact us, as they are not replaceable. In this call, we can also take a look at your Doorbell.https://ring.com/support/contact-us/call
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14-10-2025 18:18:43
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