‎Shared User Link Wont Work

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user48233

Shared User Link Wont Work

neighbors

troubleshooting

Hi all, I received a shared user link from my boss and I made an account using my work email to keep my personal and business accounts seperate. I got the link in my work email but when I click on it, nothing shows up in the app under shared users. Any ideas on what I can do to get this set up on my end? Thanks

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21-06-2023 14:34:44

Responses (1)

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Justin_Ring

Hi @user48233. If you are logged into the account that the Share User invite was sent to, follow these steps in the Ring app to accept the invite: 1. Tap on the **☰** menu in the upper left. 2. Tap on **Control Center**. 3. Tap on **Shared Users**. 4. Tap on **Manage** to the right of name of the person who sent the invite. * You should see **Invitation Pending** under the name of any unaccepted invitations. 5. Tap on the **Accept** button at the bottom if you would like to accept the invitation. I hope this helps.

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22-06-2023 16:22:06

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