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Ring Intercom Unlock

I have installed Ring Intercom and it went well. When I click unlock, the notification is coming that the door unlocked but in reality the door did not. Any help?

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23-02-2026 12:00:47

Responses (1)

  • E

    Hi @user_b9d1cf, welcome to the Ring Community!

    Thank you for reaching out! As we need some additional information to assist you further, we recommend contacting our dedicated customer support team — they'll be happy to look into this with you.

    You can reach us here: https://ring.com/support/contact-us/call/europe

    We look forward to hearing from you!

    0

    25-02-2026 10:53:01

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