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Re connect to new address
troubleshooting
I have changed my address and my app is asking me to transfer ownership, I’ve done this as nothing working, I am desperate for help
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16-04-2026 09:58:19
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Caitlyn_Ring
Hi @user_4e327c. You do not need to transfer device ownership when you move. If you logged into a different Ring account and tried to perform a new setup of your Ring devices, you would be prompted to transfer ownership from your original Ring account. I would recommend verifying that you are logged into the correct account, then updating your address using the steps listed here.
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17-04-2026 20:06:15
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