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Is there a way for Ring to let us know if videos were deleted?
troubleshooting
cs-support
wireless-security-cameras
There was a situation that occurred at my residence that took up about an hour or so of time. I am looking back at the videos in the app, and there are only the ones from the beginning of said situation and nothing further. So my question is, can ring tell me if videos have been deleted from another party who has access to the ring camera?
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20-06-2025 16:34:42
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Caitlyn_Ring
Hi @user_94aa26. Only the Owner of a Ring device can delete a video. You can add a Shared User, and they're able to view the Live View and recorded videos, but Shared Users cannot delete videos. With that said, there is no log of deleted events. Once a video has been deleted, either manually or due to the video recording time ending, it cannot be recovered, and it is not shown on the Event History. I do also want to clarify that Ring devices do not record continuously, unless you have a compatible camera and a Ring Home Premium plan, which provides access to 24/7 Recording: https://ring.com/support/articles/wtr7r/24-7-recording-security-cams.
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23-06-2025 15:32:58
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