Responses (14)

U

user12880

Same question!!! DO Not want to turn the system off, just the announcement!!!

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27-05-2022 19:42:35

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U

user_026032

How to turn of the announcement

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15-03-2025 18:26:41

B

byc21228

Had the same thing start this week. All toggles in the app are set to OFF /FALSE. They were never turned on. Yet all the cameras now make the announcement - even the battery powered ones... Which Ring claims do not support said feature. Please someone - make this stop!

2

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08-06-2022 17:56:40

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U

user_2aa89b

I talked to their support and they said it has to do with an update. If tour cameras are more than two years old then you will need to purchase either the one time update for $99.00 or $199.00 for lifetime updates. They want to nickel and dime you.

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31-03-2025 20:18:01

C

Caitlyn_Ring

There are no paid updates for Ring devices. The Motion Warning feature can be toggled off at any time in the Ring app. If you need further assistance, please contact our social support team @Ring on Facebook, X, or Instagram.

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01-04-2025 20:38:54

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byc21228
Yes. I finally had a chance to call ring support and they said they have begun rolling out firmware updates in short of battery units and this setting. The agent has me pull the batteries from each unit doing it for 30 seconds, then put it back in. Seems to have reset then back to normal no announcement mode.
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09-06-2022 09:36:09
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M

meltzman

That didn't work to fix this issue with my doorbell. In addition, I've heard from people that they don't actually ring the doorbell when they hear that because they assume that the announcement serves as the doorbell ring. That's definitely not helpful.

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06-07-2022 18:46:55

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C

Caitlyn_Ring

Hi @meltzman. If the suggestions listed in this thread did not help, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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07-07-2022 18:48:15

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mdkusche

I turned off the motion warning and it's still making the announcement?

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09-02-2023 14:56:43

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U

user_be487b

Press 3 lines left corner Devices Choose device to turn off Smart Responses Turn off Motion Warning

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04-08-2025 02:14:25