Responses (5)

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xanatos
Also forgot to mention that is was 2-part sale. Hardware plus professional protection. I never got the professional protection and was charged again acter trying to fix it so the scammer did cause me to double pay. Hopefully Chase will understand and cancel the first fraud charge, but definitely a scam of some sort going on. Ring hires overseas help so I am not surprised if they are not able to manage employee conduct over in the other countries.
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26-01-2020 20:42:43
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khill3017

Did you ever figure this out? I just got a charge for $142.99 to my debit card from — Point Of Sale Withdrawal SP \* / RING USA HTTPSRINGUSA.CAUS When I looked on my account settings, my Ring payment is set to my credit card, not my debit... and it’s not even charging to my account until January. And it would only be $30 anyways.

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23-08-2020 01:01:57

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Eagle328

That doesn't sound correct if you only have a $30 yearly bill. I'd call the bank and check with them. I'd also call Ring too. Information on customer support below. [https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19](https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19) [https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch)

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23-08-2020 03:51:08

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deanthiet
I believe it is the "shop" app as it appears shop is the middle man to take payment.
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17-08-2021 20:42:40
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user29648
Was going to order Ring Cameras until I tried processing the payment on my credit card. It said payment could not be completed, so I figured it was because Ring doesn't ship to Canada. Then I got an email from my Credit Card Company saying someone tried to take over $500CAD from me from SP * RING USA. Luckily my CC Company didn't accept the charge. Buyer be ware.
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07-12-2022 16:48:31
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Caitlyn_Ring
Hi neighbors. If you see any charges on your bank statement appearing to be from Ring but you're not sure if it is from a recent purchase or from your Ring Protect Plan, I'd recommend following up with our [support team](https://support.ring.com/hc/en-us/articles/213608406) so they can look into this. If you did not purchase anything from Ring and you see a charge appearing to be from Ring, please follow up with your bank for further assistance on the charge.
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12-12-2022 16:19:09
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