Alarm Pro

Question

I ordered the Alarm Pro system and thought it would be very easy to set up.  I should have read reviews of the eero network before I began instead of using my existing wifi network, but I didn't.  I set it up using eero and was having a lot of trouble connecting to wifi.  Finally, I deleted eero and tried re-setting the alarm pro up using my own network.  Still can't get it to connect.Any suggestions??  Thanks!

Caitlyn_Ring · Answer

Hi @ElaineK. The Ring Alarm Pro has a built-in router, so it is designed to replace your existing router. There are alternative configurations, where the Alarm Pro does not replace your router. You can view all setup options here: https://ring.com/support/articles/z07bv/Options-for-Setting-Up-Your-Alarm-Pro. Which setup option were you looking to use?

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Alarm Pro

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