Feature Request Board
Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
U
My outdoor cam plus video is lag and frozen every 5-8 seconds.
troubleshooting
wireless-security-cameras
I don't know how to proceed the warranty replacement. Any body could help me?
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24-12-2025 21:24:10
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Justin_Ring
Hi @user_c325f7. If you are experiencing poor video quality, I recommend trying the troubleshooting steps mentioned in this Help Center article. If you have tried these steps and are still having the same concern, reach out to our support team on Facebook, X, or Instagram by sending a PM to @Ring for further assistance.
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26-12-2025 17:46:06
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