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Access to Modes for Shared Users and locations w/o Alarm
modes
Hi. I have 2 locations that I share with other members of my household. One location has Ring Alarm as well as cameras. The other has only cameras.
Shared users can only see and control modes on the location with the Ring Alarm.
On the location with only cameras, no mode status appears within the Ring App and there is no way for those shared users to change the mode.
I just hung up with Ring support and was told that this is how the solution works and that does not make any sense to me. Shared users should be able to change modes so that motion detection does not constantly send alerts to phones, just as I do as the account owner.
Would Ring consider correcting this limitation and allow Mode visibilty/changes for shared users and locations with only cameras?
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22-11-2023 19:29:46
Responses (2)
- C•
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28-11-2023 15:18:39
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Caitlyn_Ring
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28-11-2023 15:18:38
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