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How long does the battery last before I need to renew
troubleshooting
Had our ring doorbell for 3 years. Last month even though it still had a charge, it suddenly died. We re charged and all good until yesterday when at 27% it’s just died again. Tried re charging and the blue circle
goes round for about an hour then it just cuts off. Changed power cables and again the blue circle lights up when plugged in but goes off again. Tried a hard reset.
what are next steps before thinking about buying a new doorbell (now looking at alternatives as well given subscription increase since owning).
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17-06-2026 06:08:25
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Tom_Ring
Hi @user_9dfa76. If you've performed a reset of the device, and you're still seeing a decrease in battery life, feel free to send us a private message on Facebook, Instagram or X @Ring. We'll be able to runs some diagnostic test and determine what could be happening.
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18-06-2026 14:50:35
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