Responses (91)

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Rew1949
I just had same problem. Neither mine nor my husband’s phone detected Amazon delivery truck or person, but both of our phones detected me get packages off front porch when he left
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08-12-2020 20:08:56
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Nikki2108

Wow, crazy to see this isn’t just us! I have a brand new Ring 3, records literally every time a family member walks up or near from porch. But let UPS, Amazon or Fed Ex deliver and it never once has recorded them! I even get pictures from Amazon of the packages left right in front of my ring for confirmation! So driver has walked up to my front porch, placed package, taken a picture and walked back to truck and not ONCE activated the motion detector directly in from of him. Yet I go out the front door for 3 seconds to grab the package and it records and alerts on ME immediately. I call BS. Something is really off about this, especially since we have all said the same thing.

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11-12-2020 19:36:14

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Cherry4real

Same here..FedEx for sure is jamming my Ring because I filed a complaint and now my Ring doesn't show them bringing anything to my front porch. I am reporting this to the Attorney General office because this is a security breach

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30-03-2021 11:22:15

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Deanna1309

You have to report it to the FCC

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31-08-2021 23:30:17

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Jrdeenik

So I've noticed this as well lately around the Indianapolis area. Even more concerning is I have a different WiFi camera in my garage, and literally all footage stops when "Amazon Key" is activated during package delivery. For a Key delivery I had today, both my Ring and garage camera stopped recording and missed the entire delivery! It's too coincidental that my camera will pick up shadows shifting in my garage to notify me, but missed when my door opens and a person enters and exits.

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12-12-2020 19:42:07

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twinklepup

North Texas. My ring was capturing every delivery until about 3 weeks ago. I know they are there because I have a sign asking them to knock and they usually do. However, the camera no longer picks up the delivery vehicle at the end of the driveway, nor them walking up to the porch, placing the package, and then knocking. If I rush to the window, I see them drive off, which is not captured on ring either. It picks up cars passing on the street after the driver is no longer in view, just not the amazon driver coming, delivering, and leaving. I picks up leaves falling, bugs and birds flying by, just not Amazon delivery. That's kind of fishy. It's every single amazon delivery now. This is concerning in many ways, especially with the porch thefts going on these days. (I keep a close eye on my deliveries since everything is now being brought to my doorstep.) There is no problem with my wi-fi signal, either. My ring health shows all is well. It picks up cars passing on the street after the driver is no longer in view, too. I wanted a camera to pick up activity around my house and especially my porch area. I did not anticipate that people (Amazon) might be jamming the camera. I don't understand what purpose would be served other than the customer having no recourse if their item is stolen or delivered to a wrong address. So, I'm on the hunt for a camera that will capture the activity I direct, and now allow selective jamming. Any input, ring?

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12-12-2020 23:57:16

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JynxE

This has been occuring to me as well. My ring literally picks up a small hummingbird that goes by and picks up any vehicle that drives by so I found it very suspicious that a ghost was delivering my packages. Especially when I would personally watch the driver pull up, walk up my walkway and drop the package on my porch yet NOTHING on the Ring device. No van, no driver etc... Doing a bit on an internet search this is what I found on several inquiries **"WiFi jammers can cost less than $10 and they can be used to stop your Ring Doorbell communicating wirelessly to your internet router, stopping any video capture (potentially of burglars) from being sent to Ring for you to view."** So this is very worrisome to me especially when I am relying on this piece of equipment I paid good money for.

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15-12-2020 13:20:24

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JynxE
So in researching WHY I am not getting notifications or recordings of Amazon deliveries (even though I am in my home watching them deliver a package) I have read in several blogs and stories the following information: **"WiFi jammers can cost less than $10 and they can be used to stop your Ring Doorbell communicating wirelessly to your internet router, stopping any video capture (potentially of burglars) from being sent to Ring for you to view."** This is very concerning to me not only because I WANT to be notified of a delivery so I can get it off my porch but most importantly if it is so simple to disable the recording what will prevent a criminal from doing this and WHY then have this product and the false sense of protection it is offering???
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15-12-2020 13:25:27
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G
Garo
Yep, this is definitely a thing. Watched the prime truck pull up, walk to my door, drop the package right in front of my ring and it did not go off. So I ran out there and waved my hands in front of it and it would not turn on. Waited about 5 minutes and tried again and it worked flawlessly. I have done this multiple times. What a joke.
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20-12-2020 15:27:25
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