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New to Ring - does it only work with subscription?
battery-video-doorbell

Hi there, I have purchased Ring wireless doorbell and it works great but as soon as the free trial subscription ran out, I stopped being able to talk to people when they rang the doorbell.

Is this a fault on my end, do I not have notifications set up, or is that feature only available on the paid subscription?

I only want to talk to someone if they ring the doorbell, I don't need to have storage for recordings or motion detection. I thought the ability to talk when someone rang the bell was part of the product, not an optional extra. Can someone please confirm.

Thanks

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25-02-2026 00:03:14

Responses (1)

  • T

    Hi @user_7a0f84. You should still be able to use the Two-Way talk. Are you still able to Live View on the device? If so, during the Live View, do you see the microphone and speaker buttons? What happens when you press that button? Are you able to hear people at your doorbell?

    0

    26-02-2026 15:52:21

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