‎Ring Doorbell announcements don't work on Echo Spot

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AZC

Ring Doorbell announcements don't work on Echo Spot

Just enabled Ring Doorbell announcements on my Echo Spot, but it doesn't work. Neither a Routine that's triggered by the Doorbell Press to show the doorbell. My Alexa App announcement works on the Echo Spot. The Echo Spot also works when I directly ask it to show my Doorbell. I reinstalled my Alexa app, re-enabled my Ring skill, and also power cycled the Echo Spot, but none helped. Please help!

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04-12-2020 17:58:06

Responses (1)

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Tom_Ring

Hi @AZC. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360018032731-Doorbell-Announcement-Notifications-Through-Amazon-Alexa) has some tips and tricks for your Alexa Device integration with Ring. If these steps don't seem to help, try contacting our support team so they can work with you and figure out what is amiss. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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09-12-2020 22:26:39

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