Payment date

Question

I’ve received an email today (24th September) to say that Ring could not take payment even though my bill due date is 27th September. Can anyone explain this or should I contact ring directly? I specifically chose 27th so unsure why the attempt was taking days earlier.

Justin_Ring · Answer

Hi @user_f100d0. We do not have access to account information here in the Community to be able to assist with billing or subscription issues. It is best you give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true

Ring Updates

Payment date

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