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U
Worst Customer Service
troubleshooting

I haven't even used my device and I am already completely frustrated. I need to return it as I ordered the wrong thing. When I called, they don't recognize my order # nor my email, which I have received email confirming my order. I tried doing it online...wouldn't let me. There is no selection on the phone that gets you to help with a return. The CHAT is useless!!!! They don't even have the right options in the topics. SUPER FRUSTRATED!!!

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14-11-2024 19:59:24

Responses (1)

  • J

    Hi @user_e956a4. We do not have access to account information here in the Community in order to assist with returns. You will need to continue working with our support team to further investigate your concern. You can also reach our support team on Facebook by sending a PM to @Ring.

    0

    15-11-2024 20:47:07

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