‎Ding Dong someone is at your front door - Amazon Show Device

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imtim

Ding Dong someone is at your front door - Amazon Show Device

hardwired-video-doorbell

troubleshooting

amazon-alexa

Anyone else had their Amazon Show randomly say Ding Dong someone is at your front door out of the blue when no one is there ? It only happen to us twice but late at night :( Is this a glitch or my network ? Trying to prevent it. Does not happen a lot but still. I will be forced to switch otherwise. I don't think it is a delayed alert because no one was there hours ago either or even days ago.

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20-06-2022 18:52:22

Responses (1)

C

Caitlyn_Ring

Hi @imtim. If there's nothing in the Event History and this doesn't appear to be happening on a regular basis, it could just be an issue with the Alexa app itself. Try disabling and relearning the Ring Skill in the Alexa app, as well as toggling the Doorbell announcements off and back on. If this continues to happen, you can follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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21-06-2022 21:51:32

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